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Lesson 10 of 25

Personal Data Breaches: Notification under Articles 33–34

5 min read · CIPP/E

Run the breach playbook: the 72-hour authority notification, the high-risk threshold for telling individuals, and the encryption and mitigation exceptions. Practise the two-threshold reasoning the exam rewards.

What counts as a personal data breach

  • Article 4(12) — breach of security leading to...
  • Destruction, loss, alteration, unauthorised disclosure or access
  • Three types: confidentiality, integrity, availability
  • A lost laptop or ransomware both qualify

A personal data breach is broader than a hacker stealing data. Article 4(12) defines it as a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. Privacy professionals group these into three types: a confidentiality breach, where data is disclosed or accessed without authorisation; an integrity breach, where data is altered without authorisation; and an availability breach, where data is lost or destroyed or made inaccessible.

So a stolen laptop, an email sent to the wrong recipient, and a ransomware attack that locks you out of your own records are all breaches, even the availability one where nobody stole anything. The exam tests that wide definition.

Article 33: notify the authority in 72 hours

  • Controller notifies the supervisory authority
  • Without undue delay, within 72 hours of becoming aware
  • Unless unlikely to risk individuals' rights and freedoms
  • Late? Explain the delay

Article 33 sets the rule everyone remembers, but the details matter. When a controller becomes aware of a personal data breach, it must notify the competent supervisory authority without undue delay and, where feasible, not later than seventy-two hours after becoming aware of it. The clock starts at awareness, not at the moment the breach happened.

There is one exception: notification is not required if the breach is unlikely to result in a risk to the rights and freedoms of natural persons. So the test for notifying the authority is risk, any risk, unless it is unlikely to pose one. And if you miss the seventy-two hours, you must give reasons for the delay.

The exam often asks you to apply both the clock and the risk threshold.

What the notification must contain

  • Nature of the breach; categories and approximate numbers affected
  • Name and contact of the DPO or contact point
  • Likely consequences of the breach
  • Measures taken or proposed to address it

Article 33 also specifies the content of the notification to the authority. At minimum you describe the nature of the breach, including the categories and approximate number of data subjects and records affected; you give the name and contact details of the data protection officer or other contact point; you describe the likely consequences of the breach; and you describe the measures taken or proposed to address it and mitigate harm. If you do not have all the details within seventy-two hours, you may provide the information in phases.

And separately, whether or not you notify the authority, the controller must document every breach internally, the facts, effects, and remedial action, so the regulator can verify compliance. That internal record is part of accountability.

Article 34: tell the individuals when risk is high

  • Communicate to data subjects when risk is HIGH
  • Without undue delay; in clear, plain language
  • Two thresholds: 'risk' to the authority, 'high risk' to people
  • Exceptions: encryption, mitigation, or disproportionate effort

Article 34 governs telling the affected individuals, and it uses a higher threshold. You must communicate the breach to the data subjects only when it is likely to result in a high risk to their rights and freedoms. So notice the two-tier structure the exam loves: the authority gets told whenever there is a risk, but individuals get told only when there is a high risk.

The communication to individuals must be in clear and plain language and describe the likely consequences and the measures taken. There are exceptions to telling individuals: if the data was encrypted or otherwise unintelligible, if you have since taken measures that mean the high risk is no longer likely to materialise, or if individual contact would involve disproportionate effort, in which case a public communication may suffice.

Processor's role and worked example

  • Processor must notify the controller without undue delay (Art. 33(2))
  • Processor does NOT notify the authority directly
  • Example: encrypted laptop lost → maybe no individual notice
  • Example: medical records leaked → notify authority and patients

One role point: when a processor discovers a breach, it does not notify the supervisory authority itself; under Article 33(2) it must notify the controller without undue delay, and the controller then handles the authority notification. Now two quick worked examples. A laptop is lost, but its disk was strongly encrypted and the key was not compromised.

You will likely still log it and assess it, but the encryption may mean there is no high risk to individuals, so Article 34 communication may not be required. Contrast that with a leak of unencrypted medical records: that is high risk, so you notify the authority within seventy-two hours under Article 33 and communicate to the affected patients under Article 34. Practising this two-threshold reasoning is exactly what the exam rewards.

Recap

  • Breach = confidentiality, integrity, or availability incident
  • Authority: notify within 72 hours unless risk unlikely (Art. 33)
  • Individuals: notify when HIGH risk (Art. 34), with exceptions
  • Processor tells the controller; controller tells the authority

So here is the breach playbook. A breach can be a loss of confidentiality, integrity, or availability. Under Article 33, the controller notifies the supervisory authority without undue delay and within seventy-two hours of becoming aware, unless the breach is unlikely to pose a risk.

Under Article 34, the controller communicates to the affected individuals only when the breach is likely to cause a high risk, subject to exceptions like encryption. A processor notifies the controller, not the authority. And every breach gets documented internally.

Next, we begin data subject rights, starting with access, rectification, and the famous right to be forgotten. First, go test yourself on breach notification.

Sources

  • Regulation (EU) 2016/679 (GDPR), Article 4(12) (definition of breach), Article 33 (notification to authority), Article 34 (communication to data subjects)
  • Recitals 85-88
  • EDPB Guidelines 9/2022 on breach notification

Test your knowledge

A few CIPP/E questions on this material — pick an answer to see the explanation.

  1. Q1. A data subject successfully exercises the right to rectification and the controller corrects the record. Under Article 19, what additional obligation does this trigger?

  2. Q2. A data subject contests the accuracy of their personal data. While the controller is verifying whether the data is accurate, which right applies and what does it allow?

  3. Q3. A data subject objects to receiving promotional emails from a company. The company believes it has a strong legitimate interest in direct marketing. What must the company do?

  4. Q4. A bank automatically rejects loan applications using an algorithm with no human involvement. The decision is legally significant for the applicant. Which GDPR provision applies and what safeguards are required?

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