Lesson 15 of 25
RESPA and Reg X
5 min read · CRCM
Master Section 8's anti-kickback rule, mortgage-servicing transfers and escrow limits, error resolution, and loss-mitigation protections under Regulation X (12 CFR 1024).
RESPA and Reg X
- Real Estate Settlement Procedures Act, 12 USC 2601
- Regulation X, 12 CFR 1024 (CFPB)
- Governs mortgage settlement and servicing
- Now part of Domain 2: Foundational Compliance
We open Domain two, Foundational Compliance, with a rule that partners with Reg Z on every mortgage: the Real Estate Settlement Procedures Act, RESPA, at twelve U-S-C twenty-six-oh-one, implemented by Regulation X at twelve C-F-R part ten twenty-four. RESPA governs the mortgage settlement process and the servicing of mortgage loans. Its twin goals are transparency in settlement costs and protection from abusive practices that needlessly inflate those costs.
You've already met part of RESPA: the integrated disclosures, the Loan Estimate and Closing Disclosure, are the joint product of RESPA and TILA under the T-R-I-D rule. Now we cover RESPA's distinctive pieces, especially the Section Eight anti-kickback rule and mortgage servicing.
Section 8: anti-kickback
- No kickbacks or referral fees for settlement services
- No unearned fee-splitting
- Bona fide compensation for actual services is OK
- Criminal and civil penalties
RESPA Section Eight is one of the most heavily tested provisions. It prohibits giving or accepting any fee, kickback, or thing of value in exchange for the referral of settlement-service business involving a federally related mortgage, and it bans splitting fees that aren't for services actually performed, so-called unearned fees. The line is bona fide services: you may pay reasonable compensation for goods or services genuinely provided, but you may not pay for a referral itself.
Violations carry criminal and civil penalties. The exam loves Section Eight fact patterns, a title company gives a loan officer event tickets for steering business, ask whether value flowed for a referral versus for real services performed. Watch for arrangements dressed up to look legitimate: a sham marketing-services agreement that's really payment for referrals, or an affiliated-business arrangement that doesn't meet the disclosure and choice conditions the rule requires.
The test is always the same, did anything of value pass in exchange for the referral of settlement-service business, or was it genuine compensation for goods or services actually delivered at a reasonable price? Strip away the labels and follow the value. If value flowed because business was steered, Section Eight is implicated.
Mortgage servicing transfers and escrow
- Servicing transfer notices to the borrower
- Escrow account analysis and limits
- Annual escrow statements
- 60-day grace on late fees after transfer
RESPA heavily regulates mortgage servicing. When servicing of a loan is transferred to a new servicer, the borrower must receive notices, generally from both the old and new servicer, telling them where to send payments. There's a sixty-day grace period after a transfer during which a payment sent to the old servicer can't be treated as late.
RESPA also governs escrow accounts: it limits how large a cushion a servicer can require, mandates an annual escrow analysis, and requires escrow statements. On the exam, watch the servicing-transfer notices and the sixty-day late-fee grace period, plus the escrow-cushion limits. These are concrete, testable mechanics that distinguish RESPA from the disclosure side.
Error resolution and information requests
- Notice of Error and Request for Information
- Servicer must acknowledge and respond within set timeframes
- Covers misapplied payments, wrong fees, etc.
- Borrower protections built in
RESPA gives borrowers a formal way to challenge servicing problems. A borrower can submit a Notice of Error, for instance, a misapplied payment or an improper fee, or a Request for Information about the loan. The servicer must acknowledge receipt within a set number of business days and then investigate and respond within defined timeframes, correcting errors or explaining why none occurred.
These mirror the error-resolution patterns you've seen in Reg E and Reg Z, the regulators favor structured, time-bound dispute processes. The exam may give you a borrower complaint and ask the servicer's obligations and deadlines. Know that RESPA supplies a servicing-specific error-resolution track distinct from billing disputes under Reg Z.
Loss mitigation
- Procedures for borrowers in default
- Evaluate complete loss-mit applications
- Dual-tracking restrictions
- Continuity of contact
After the foreclosure crisis, RESPA added loss-mitigation rules for borrowers in trouble. When a borrower submits a complete loss-mitigation application, like a request for a loan modification, the servicer must evaluate it for all available options and follow specific timelines. There are restrictions on dual-tracking, generally a servicer can't proceed to foreclosure sale while a complete, timely loss-mitigation application is pending.
Servicers must also maintain continuity of contact, giving the borrower accessible personnel to discuss options. The exam may test the dual-tracking limits or the duty to evaluate a complete application. Tie these to RESPA's borrower-protection purpose: keeping people informed and giving them a fair shot at avoiding foreclosure.
It helps to see how RESPA and Reg Z divide the mortgage world: broadly, Reg Z under TILA owns the cost-of-credit disclosures and many origination protections, while RESPA under Reg X owns the settlement process and the servicing relationship that follows. The integrated T-R-I-D disclosures sit at the seam where they meet. When a mortgage question concerns the price and terms of the loan itself, lean Reg Z; when it concerns kickbacks, escrow, payment processing, error resolution on the loan, or foreclosure alternatives, lean RESPA.
That mental split routes most mortgage questions quickly.
Recap
- RESPA / Reg X = settlement + servicing, 12 CFR 1024
- Section 8: no kickbacks or unearned fees
- Servicing transfers, escrow limits, 60-day grace
- Error resolution and loss-mitigation protections
Recap of RESPA. Regulation X, at twelve C-F-R ten twenty-four, governs mortgage settlement and servicing. Section Eight bans kickbacks and unearned fees for settlement-service referrals while allowing pay for bona fide services.
Servicing rules cover transfer notices, a sixty-day late-fee grace period, and escrow limits. Borrowers get formal error-resolution and information-request rights, plus loss-mitigation protections with dual-tracking limits. Go test yourself, then we cover funds availability and Reg CC.
Sources
- Real Estate Settlement Procedures Act (12 USC 2601 et seq.)
- Regulation X (12 CFR 1024)
- CFPB
- TILA-RESPA Integrated Disclosure (TRID)
Test your knowledge
A few CRCM questions on this material — pick an answer to see the explanation.
Q1. A bank has a well-written TILA disclosure policy, but loan officers routinely skip a required disclosure step in the origination process. Which CMS deficiency does this illustrate?
Q2. The compliance department reviews a sample of mortgage loan files each month to test whether Reg B adverse-action notices were timely and complete. This activity is best described as which component of the CMS?
Q3. A monitoring review identifies that a bank has been charging an improper fee to several hundred customers. After crediting the affected accounts, management declares the issue closed. Why might examiners still find the issue management deficient?
Q4. A significant amendment to Regulation Z takes effect in six months. Which CMS component is primarily responsible for ensuring the bank is ready to comply on the effective date?